When PharmaVoice editor Taren Grom asked me, “What will be the biggest strategy shift related to sales forces in the next several years?,” my answer was guided by C.H.EM.
I replied:
Finally, the interruptive model of detailing will be dead. The only sales forces – and representatives – to survive will be ones that truly add value to the physician’s practice.
1. Reps will learn to fit into the doctor’s world, not try to disrupt it;
2. They will know how to use their real data, not distort it;
3. They will communicate meaningful information, not slick scripted pitches; and
4. They will help physicians and their staffs show patients how to get the most from therapies.
Tuesday, December 09, 2008
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