Friday, April 06, 2012

5 new conversation habits and active listening: improving your personal interaction

Listening requires more than opening your ears.

In my continuing series of blogs on optimizing personal interactions, here’s is some advice for business managers on smart conversation habits.

It comes from Bernard Ferrari in his new book, Power Listening: Mastering the Most Critical Business Skill of All.

Here are five practices to try:

  1. Show Respect
  2. Listen to Everyone
  3. Be Quiet
  4. Understand emotions
  5. Ask Questions
 You can read more at SPIRIT Magazine.

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