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It's happening everywhere on the web, and it's also creeping into actual customer experiences (i.e. Linux, Lego Factory, Apple retail stores, self-service hotels). Yet there's an interesting challenge when it comes to health, science, and technology brands.
I was inspired by a post on http://brand.blogs.com and have been thinking about the concept of co-creation as it relates to our categories.
I'd be interested in your ideas on how to bring co-creation to life within a medical, pharma, biotech, or diagnostic brand setting.
Thoughts?
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