We were asked to support the free exchange of information at this forum. It was a terrific opportunity for us to interact with Baxter scientists, product developers, research consultants, and expert speakers – from every continent around the globe.
And it, of course, demanded the utmost in confidentiality. (Only recently did our secrecy agreement expire to allow me to even discuss our involvement in this important conference.)
- Each group had a specific definition of a problem
- We gave a short description of our Action Shoes® activity
- The participants were assigned N-of-8 working tables and captured new product ideas on color-coded index cards
- Each N-of-8 table evaluated the ideas and added to their teammates notes
- All the idea cards were posted by color
- The full group did a “walk around” to comment and vote on most-promising ideas
- The Stinson and Baxter facilitators led a discussion of key success factors
- A team was selected to create a presentation to the general session
- A follow-up survey captured further thinking and feedback


